Microsoft 365 CRM — Tenant-Wide Integration with Admin Control
Connect your entire Microsoft 365 tenant (Outlook, Teams, Calendar, OneDrive, SharePoint) to TeknoVesta with central provisioning via Entra ID and enterprise compliance.
Understanding the Problem
For organizations running Microsoft 365, connecting CRM service-by-service is inefficient. Tenant-level integration provides unified provisioning: tenant admins authorize once via Entra ID (Azure AD), then control which users get CRM access. Compliance, conditional access, MFA, and data retention follow Microsoft 365 policies automatically. Each user gets Outlook, Teams, Calendar, and OneDrive integration without individual OAuth flows.
Core Modules
Tenant-Level Authorization
Tenant admins authorize TeknoVesta via Entra ID app registration. Users do not grant individual access — authorization inherits from tenant policy.
User Provisioning via Entra ID
Assign TeknoVesta access to specific users, groups, or organizational units. SCIM provisioning automates onboarding and offboarding.
Multi-Service Integration
Outlook (email), Teams (chat & meetings), Calendar, OneDrive (files), and SharePoint (documents) all integrate from one tenant authorization.
Conditional Access Inheritance
Microsoft 365 conditional access policies (MFA, IP restrictions, device compliance) apply automatically to TeknoVesta sessions.
Tenant-Wide Audit Logs
All TeknoVesta access events flow into Microsoft 365 audit logs in the Microsoft Purview compliance portal.
Microsoft Graph API
Integration uses Microsoft Graph API for all data access, ensuring compatibility with Microsoft's enterprise security model.
How It Works
Tenant Admin Authorization
Admin registers TeknoVesta as an app in Entra ID with required Graph API permissions. One-time setup.
Assign Users or Groups
Select Entra ID users, groups, or units that get TeknoVesta access. SCIM keeps assignments in sync.
Configure Service Access
Decide which Microsoft 365 services activate per user or group: email, calendar, Teams, files.
Users Access Automatically
Assigned users see TeknoVesta in their Microsoft 365 app launcher with services pre-configured.
Manage via Entra ID
User provisioning, deprovisioning, and policy changes all happen in Entra ID. TeknoVesta inherits all changes via SCIM.
Key Benefits
No Individual OAuth
Sales reps do not click through OAuth prompts. IT provisions access; users are ready when they log in.
Enterprise Security Inherited
MFA, conditional access, device policies — all Microsoft 365 security controls apply automatically.
Instant Deprovisioning
When an employee is removed from Entra ID, TeknoVesta access ends immediately.
Microsoft Purview Compliance
Audit events flow into Microsoft Purview alongside other Microsoft 365 activity.
Frequently Asked Questions
Do I need Microsoft 365 Business Standard or higher?
Microsoft 365 Business Standard and above support full Graph API integration. Lower tiers may have limited Graph API access. Enterprise tiers (E3, E5) add advanced audit and compliance features.
Does this work with Microsoft 365 Government or sovereign clouds?
Yes. TeknoVesta supports Microsoft 365 commercial, Government Community Cloud (GCC), and sovereign clouds (GCC High, DoD, Germany, China). Sovereign deployments require additional setup.
How is this different from individual Outlook integration?
Individual Outlook is per-user OAuth. Tenant integration is admin-managed via Entra ID — one authorization covers all assigned users, with central policy control and SCIM provisioning.
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Get in touch to see how TeknoVesta integrates with your existing systems.
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