Shopify CRM — Every Order Becomes Customer Intelligence
Connect your Shopify store to TeknoVesta with one OAuth click. Customers, orders, products, and abandoned carts flow into CRM automatically. Sales team sees full purchase history; marketing targets segments based on real buying behavior.
Understanding the Problem
Shopify is brilliant at selling but limited at customer relationships. Order history lives in Shopify; sales conversations live in CRM; marketing campaigns live elsewhere. Customers fall through the cracks. TeknoVesta's Shopify integration uses Shopify's official OAuth + webhooks: customer creates account → CRM contact created; order placed → CRM deal created with line items; cart abandoned → CRM activity triggers re-engagement workflow. Unified view of every customer's entire journey.
Core Modules
OAuth + Webhook Sync
Install TeknoVesta app from Shopify App Store. OAuth authorizes access. Webhooks fire on every customer/order/cart event.
Customer & Order Sync
Every Shopify customer becomes a CRM contact. Every order becomes a CRM deal with line items, tax, shipping. Full order history visible per contact.
Abandoned Cart Recovery
Cart abandoned for 30+ min triggers CRM activity. Re-engagement workflow: email/WhatsApp reminder, discount code, follow-up call.
Customer Lifetime Value
CRM calculates CLV per customer from order history. Sort customers by CLV; prioritize high-value relationships.
KVKK & GDPR Compliance
Shopify customer consent state synced to CRM. Opt-in for marketing tracked. EU/Turkey data residency maintained.
How It Works
Install Shopify App
In Shopify Admin → Apps → search "TeknoVesta" → Install. OAuth authorization confirms access.
Initial Customer Import
Existing Shopify customers imported as CRM contacts. Order history backfilled.
Configure Mapping
Map Shopify customer tags to CRM segments. Map order statuses to deal stages.
Live Sync Begins
New orders, customers, carts sync in real-time via webhooks.
Build Workflows
Configure automation: abandoned cart → re-engagement; first order → welcome series; repeat buyer → loyalty offer.
Key Benefits
Unified Customer View
Shopify orders + CRM conversations + marketing campaigns in one place. Sales team sees who bought what, when, how often.
Abandoned Cart Recovery
Industry average: 70% cart abandonment. TeknoVesta workflows recover 10-15% of abandoned carts via SMS/WhatsApp/email reminders.
High-Value Customer Focus
CLV calculation identifies your top 20% customers. Sales team prioritizes them; marketing creates VIP programs.
Frequently Asked Questions
Does this work with Shopify Plus?
Yes. Standard Shopify, Shopify Plus, and Shopify Advanced all use the same OAuth/webhook integration. Higher-tier plans get higher webhook rate limits.
What about multi-store Shopify accounts?
Each store connects separately. Each becomes a data source in CRM. Customer who bought from multiple stores has unified profile.
Can I sync products from Shopify to CRM?
Yes. Product catalog syncs both directions: Shopify products appear in CRM for quote generation; CRM product updates push to Shopify (optional).
Ready to connect your tools?
Get in touch to see how TeknoVesta integrates with your existing systems.
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