Question 1

What is TeknoVesta?

Accepted Answer

TeknoVesta is an AI-powered CRM and business automation platform that unifies customer communication across WhatsApp, email, phone, social media, and web forms into a single intelligent system. It is built for SMBs, schools, clinics, manufacturers, real estate offices, and other businesses that handle high volumes of customer interactions.

Question 2

Which businesses is TeknoVesta best suited for?

Accepted Answer

TeknoVesta works well for: private schools and education networks, dental and medical clinics, real estate agencies, machinery and industrial manufacturers, e-commerce businesses, law firms, hotels and tourism agencies, beauty and wellness centers, and any multi-branch organization that needs unified customer communication.

Question 3

Are my customer data used to train AI models?

Accepted Answer

No. We do not use customer data for AI model training, marketing, or third-party sharing without explicit contractual authorization. Your data belongs to you.

Question 4

How is my data protected under GDPR / KVKK?

Accepted Answer

We apply technical and organizational measures including encryption in transit, role-based access controls, audit logging, captcha verification, and rate limiting. Personal data is processed within the EU (or Turkey for our Turkish customers). See our Data Protection Notice for full details.

Question 5

Does the AI send replies automatically, or do humans approve?

Accepted Answer

You decide. TeknoVesta supports both modes: fully automated replies for routine inquiries, and human-in-the-loop where AI drafts a response and your team approves before sending. Most customers start with human approval and gradually automate as confidence grows.

Question 6

Can TeknoVesta integrate with my existing WhatsApp Business?

Accepted Answer

Yes. TeknoVesta connects to WhatsApp Business API, Gmail, Outlook, Instagram, Facebook Messenger, phone systems, and custom web forms. All conversations land in one unified inbox tied to the customer record.

Question 7

How long does setup take?

Accepted Answer

Initial setup typically takes 1 to 3 weeks depending on the number of channels and integrations. Our team handles onboarding, data migration, and training for your staff.

Question 8

How is pricing determined?

Accepted Answer

Pricing depends on team size, the number of communication channels, AI usage volume, and integration complexity. Contact us for a tailored quote that fits your business.

Frequently Asked Questions